Introduction:
Iperius Remote is a versatile remote desktop software designed for seamless computer access, technical support, and collaborative workflows. Whether managing servers, assisting clients, or transferring files, users can operate remote devices as if physically present. Businesses and IT professionals choose Iperius Remote for its straightforward unattended access, cross-platform compatibility, and cost-effective licensing. The solution caters to both casual users and enterprises needing scalable remote control with advanced permissions.
Unattended Access to Servers and Workstations
Iperius Remote enables 24/7 access to devices by installing its lightweight service on target machines. Administrators add computers to a centralized list, allowing connections without requiring manual approval. This is ideal for managing servers, updating software, or troubleshooting after hours. Users initiate sessions via the Iperius Remote dashboard, authenticate with predefined credentials, and gain full control. The feature eliminates wait times for client-side approvals, streamlining IT workflows.
Shared Computer Lists for Team Collaboration
In professional editions, Iperius Remote supports shared address books where teams store connection details for frequently accessed devices. Operators categorize computers by client, department, or location, while admins assign view/edit permissions. For example, a support team can group all POS terminals under “Retail Clients,” enabling technicians to quickly locate systems needing updates. Changes to the list sync automatically, ensuring all members use up-to-date credentials and IP addresses.
File Transfers During Active Remote Sessions
Iperius Remote allows simultaneous file transfers while controlling a remote desktop. Users drag and drop files between local and remote devices or use the dedicated transfer panel to queue multiple items. During a support session, technicians might upload drivers to a client’s PC or retrieve log files for analysis. Transfers are encrypted and can resume after interruptions, ensuring reliability for large backups or software deployments.
Multi-User Screen Sharing for Demos and Training
Teams conduct live presentations by broadcasting a host’s screen to unlimited participants. Hosts launch a session in Iperius Remote, share a link, and attendees join via browsers without installing software. Trainers often use this to demonstrate workflows, while support agents guide clients through setups. Attendees request control temporarily to interact with applications, making it useful for collaborative troubleshooting or interactive workshops.
Role-Based Access Permissions for Security
Professional tiers of Iperius Remote let admins restrict operators to specific devices or functions. For instance, junior technicians might only access non-critical workstations, while senior staff control servers. Permissions extend to blocking file transfers, clipboard sharing, or session recordings. Organizations with compliance needs apply multi-password policies, requiring separate credentials for sensitive machines, reducing unauthorized access risks.
Connection Logs and Usage Statistics
Iperius Remote Professional generates granular reports detailing session durations, operator activity, and transferred files. Admins filter data by date, operator, or client group to audit support efficiency or bill clients accurately. Charts visualize peak connection times, helping teams allocate resources during high-demand periods. Logs also identify unused licenses for cost optimization.
Key Features
- Unattended 24/7 access to servers and workstations
- Encrypted file transfers with resume functionality
- Multi-user screen sharing for webinars and training
- Customizable permissions for roles and devices
- Centralized computer lists with real-time team updates
- Detailed reports for auditing and billing
